NHS GREATER GLASGOW & CLYDE HEALTH BOARD - TIMELINE SERVICE
Contract Start Date - 02.06.2016
Completion Date - 31.03.2017
Amount Refunded - £638,407
“Axiom’s reputation for expert auditing and professional reporting were the reasons we engaged them... the competitiveness of their terms did not prepare me for their exceptional service levels... ...the benefits resulting to us, were the icing on the cake. ”
Greater Glasgow & Clyde NHS Health Board are the largest NHS Organisation in the UK spending in excess of £30,000,000 per annum on utilities. The Board have an extensive Energy Management and Sustainability team, with Group Energy Managers overseeing on-site teams at each of the major facilities.
Axiom were engaged at group level, to provide a deep-dive retrospective audit covering energy costs across the entire Board. They did so by calling off on the Analysis & Reconciliation Services Framework
Due to the size of the portfolio the audit was broken down into 2 streams - first the physical energy costs; the fiscal journey from power-station to plug, followed by a taxes & levies audit by the utilities accounting team.
Significant refunds were identified by both audit streams. In total over £600,000 of refunds were handed back to the board, and annual ongoing savings were in excess of £150,000
KING'S COLLEGE HOSPITAL NHS FOUNDATION TRUST - TIMELINE SERVICE (WATER)
Contract Start Date - 19.04.2018
Completion Date - 19.08.2018
Amount Refunded - £67,600
“I think the fact that we have returned to Axiom again and again says something... not only about their results, but about how good they are to work with.”
King's College Hospital NHS had previously engaged Axiom to perform a deep-dive audit of half-hourly metered electricity and gas billing in 2016 which resulted in refunds in excess of £100,000. In April 2018, the Trust contracted with Axiom again - this time to audit historic water billing. A number of errors were discovered, resulting in refunds of around £65,000 and ongoing savings of £54,000 per annum.
King's College Hospital NHS have since contracted with Axiom again to review their non-half-hourly electricity billing.
NHS LANARKSHIRE HEALTH BOARD - TIMELINE & UTILITIES BUREAU SERVICE
Contract Start Date - 20.04.2017
Completion Date - 23.11.2017 - Ongoing Bureau Service
Amount Refunded - £428,206
“Quite simply - Axiom have made life easier. They have achieved a great deal in a short time without increasing my workload. I couldn’t have asked for more.”
NHS Lanarkshire engaged Axiom through the Analysis & Reconciliation Services framework (EoECPH) as a first step in gaining greater control of their energy and water spend.
Axiom identified over £400,000 of billing errors and ensured their timely refund to the health board. These errors, once put right, have culminated on over £75,000 per annum in avoided costs.
NHS Lanarkshire then contracted with Axiom to provide an ongoing bureau service - validating, processing and reporting on electricity, gas and water billing on a month by month basis. This has given the energy & sustainability team better oversight of the board's utility spend, and freed time for them to engage with other projects.
